Big Money Detailer
We show highly motivated auto detailers how to earn more so you can serve more! You will discover how to increase your sales revenue, improve your cash flow, and boost your bottom line in your car detailing business.
We keep most of our podcasts around 25 minutes because your time suitcase is already pretty full, right? This podcast delivers real world, actionable strategies and techniques that work right here on planet earth, no theories or concepts!
Be sure to check out even more profit building strategies and techniques at our website!
Big Money Detailer
Pricing Strategies for Detailing Services
INTRO
Your host is Davy Tyburski, America’s Chief Profit Officer® and Founder BigMoneyDetailer.com.
Go to BigMoneyDetailer.com/referrals to discover how-to double your referrals right now!
Please share this episode with others and be sure to check out BigMoneyDetailer.com for even more resources to grow your detailing business.
OUTRO
Congratulations and thank you for joining us for this episode! Discover even more strategies and tips on how to increase your detailing sales revenue, improve your cash flow and boost your bottom line, go to BigMoneyDetailer.com right now!
1-Follow us on Instagram
https://BigMoneyDetailer.com/instagram
2-Claim More Free Tools and Resources Here
https://BigMoneyDetailer.com
Welcome to the show. We're mixing it up for this episode and I think you're gonna love it. Davey wanted to give you a real taste of what it's like to be on one of our live Q&A calls unscripted, unfiltered and packed with practical strategies. In this session he tackles two of the hottest questions from the Big Money Detailer community 1. What's the smartest way to price your auto detailing packages? Two, how do you set up a recurring monthly maintenance plan or membership program that actually sticks? If you want to be part of one of these future calls, head over to bigmoneydetailercom and get yourself signed up. Let's dive in.
Speaker 2:Hey, big Money Detailers. Hey, welcome to the live question and answer call for today. Always excited to see so many folks jumping on to get additional information on how you can earn more so you can serve more. Again, friendly reminders to you as we. As we roll through here, on your dashboard over there you'll see a raise hand. Just feel free to press that button, raise your hand. I'd be happy to unmute you and again, put your camera on. That's even better so we can have a conversation. But again, this is all about serving you. So what are your questions? What are your biggest challenges right now? What are your top goals? This is a live, open Q&A forum to make sure that I'm delivering and we're delivering everything from Big Money Detailer to help you earn more and serve more in your local area. So with that we had plenty of questions. Come in. But again, I'd rather hear from you live. So go ahead and put your hand up. If you have a question or, if you're more comfortable, just stick it over there in the chat, in the question section, and my team will print it out for me and we'll go ahead and hit a few of those as we move forward here this morning on the call. So here's a couple that we got in Before we start.
Speaker 2:I did a yesterday. I did a live webinar for the International Detailing Association and in that webinar and, by the way, you can go to the IDA site and check it out Just Google International Detailing Association and then, if you're not a member of the IDA, it's look, it's less than a buck a day. So you should definitely become a member of the IDA, not only because it's a great organization, they have a great team and they're very efficient in how they run things, but also there are many folks, many others just like me who are out there putting up terrific webinars and a lot of other information that will really help you expand your detailing business. But anyway, back to the story. That topic that I did yesterday was how to use public speaking to grow your detailing business. And for those of you that are on the Q&A session this morning, see a couple of things over there already. You don't have to be a public speaker Like I don't want to freak anybody out, it's like. You don't need any formal training, you don't need a stage, you just need a servant's heart to deliver a message to all the local businesses in your area. And again, it's not a sales pitch. It's not you going in talking about your detailing business. It's well, I'll just kind of give you some insights. But all of you should go to the IDA site and if you're a member, go ahead and log in and watch it. If you're not a member, you should join the IDA. Like I said, less than a buck a day, it's definitely worth it. It's a great organization.
Speaker 2:But I'll give you a couple of highlights here. First is, as far as speaking locally, you're not going to go in and do a sales pitch, right? It's not like you're going to show up at the Chamber of Commerce and talk for 15 minutes about ceramic coatings and all the other great stuff that your company does. That's not what this is all about. It's always about leading with a servant's heart. Lead with your heart, go there and serve that organization. About leading with a servant's heart, lead with your heart, go there and serve that organization. So if it's the chamber, you're going to obviously be serving many businesses at the same time, because they have a lot of different businesses that are part of the chamber. But, for instance, if you go to a, I'll just go and say, like a car dealership and maybe you're really good at team building or you're really good at holding meetings with your team, then that's something that every company is going to want to learn more of.
Speaker 2:Again, with AI, these days you can simply just ask AI, say, hey, give me the top 15 challenges that local businesses have in like, in my case, san Antonio, texas and you can kind of look at that list and you can say, oh, I'm good at number six and I'm good at number nine, and then you can put together a little presentation. 10, 15 minutes is all it is. The benefit of that is it's one to many. So right now I'm talking to you. Well, I'm talking to one to many because many of you are on the Q&A call here this morning. But if you're in a situation where you're talking to a potential client, it's one-on-one. So that five-minute conversation I call it. By the way, it's a coin term that I use in all my keynote presentations, whenever I speak at detailing conferences or whenever I'm speaking to different organizations Microsoft, kellogg's, goodyear, just to name a few.
Speaker 2:But bottom line is, one of the things I always talk about is hey, there's a few things that you need to make sure happen in that presentation and it's all about serving them first. The benefit of doing that talk again is one to many. So, even though, like I said, you can have that sales versation, as I was saying earlier, I call it a sales versation because you're not selling them anything. It's more of a conversation yes, combined with sales. So you want to have that sales versation when you have it one-on-one and it's five minutes, that's five minutes of your time. But think about this for a second. If you were able to get a 15-minute presentation where you have, let's say, 10 people in maybe at the company, or 10 people in their conference room or whatever, now think about how much you've multiplied your time. Think about how much you've multiplied your effort in terms of having sales versations. Except in this case you're talking to many more people. So, again, check it out. Go to the IDA website, google International Detailing Association. As a matter of fact, I've been blessed to speak there at the live events many times and also have spoken like at the Mobile Tech Expo and a few others.
Speaker 2:All right back to the regularly scheduled program, which is the question and answers for today, and today we're going to go. We're probably going to go for about another 15 minutes or so. So again, if you're just jumping on, if you, if you want to put that button that says request to speak, I'll be happy to unmute you. We'll have a conversation, see if I can serve you and help you with any challenge you're having or maybe a top goal. And then also, if you want, just go ahead and type it in over there and we'll make sure that we get it. So here's the questions we received prior to today's Q&A session. So I'm just going to pick a few of these randomly. Let's see here.
Speaker 2:All right, well, let's talk about number two what is the best pricing strategy for my auto detailing packages? So, packaging pricing. To me, there's a few steps before we start talking about pricing. I like to kind of break things down. Same thing whenever I do, like my live events, and whenever you become a coaching member for Big Money Detailer, you come here to my home training center, which is upstairs, and I break it into three pieces there's a before, there's a during, there's an after. So back to the question what is the best pricing strategy for my auto detailing packages? Well, let's start with before, before we talk about pricing, right Before we quote pricing and all those other things. Before that happens, there should be a few things you have in place. One of the key things you should have in place is an expectation video or, at a minimum, at least a few paragraphs on your website or on your social media page. However, you run your marketing on your side of the business, but you should have something there that kind of outlines all the reasons why you deliver outstanding value. It's not just about having package A, package B, package C and these are the prices. Excuse me. It's more about what are you doing beforehand, before you even talk about a price, to make sure that person, that potential client, understands the value you bring? And, again, a lot of these things.
Speaker 2:Some of you may not know, but I'm Dylan Tyburski's father. He runs the Affluent Auto Spa here in San Antonio, texas. So besides being blessed to be his dad, I'm also blessed to be his business mentor. Now if you ask him what's it like to have your dad mentoring and coaching you, he'll probably say it's a blessing sometimes and sometimes it's a curse, because sometimes I'll give him a hug when he's doing things well and sometimes I give him a kick in the butt whenever he needs improvement. But if you go to affluentautospotcom, you'll see how we address this in terms of value, how do we explain value and, just as important, what we do and what we don't do. That's also a big part of the conversation that you need to have again, either in writing or with a video or whatever it might be, to make sure you're setting the right expectation with that customer. So before again, what's the best pricing strategy for my auto detailing packages? The before is setting the right expectation. Let me summarize that for you Now. Next is during. Now. One thing about me is I can land on either side of this option and I can justify either one. I'm just letting you know from a Fluent Autospas perspective.
Speaker 2:We chose option A. Let me give you option B first. Option B is the website, your social media page, whatever has package A. Here's. Give you option B first. Option B is the website, your social media page, whatever has package A. Here's all the stuff you get. Here's the price. Package B here's all the stuff you get. Here's the price. Option C here's all the stuff you get. You get the idea. Here's the price, which, by the way, if you do choose option B, which we use, option A, I'll cover here in a minute. But if you do use option B, I don't recommend more than three different choices for a potential customer. Why? Because a confused mind doesn't buy. A confused mind doesn't move forward. So what we have to be careful with is when we have, you know, 10 different packages, you're making that person decide between 10 different choices.
Speaker 2:And one thing that really a lot of clients tell me there's one thing that makes me unique is I've worked with 15 different industries. Ok, not just auto detailers, but I've worked with other industries construction trades, transportation companies, healthcare, fitness and many, many others Dentists as well. As an example. And one thing I'm really good at and why you want to hang out with us here at BigBuddyDetailer is I look at what's working in all those other industries and I tweak it just a little bit. I make it work for your auto detailing business, and the benefit of that, of course, is, besides getting great, you know auto car detailing strategies and tips from us I also bring in those other industries and model things that are working well there and then we implement them in Dylan's business at fluidallespacom and then I share them with you whenever you move forward as a coaching member. One example it just happened because I did the webinar yesterday. I have this stuff laying in front of me so I'll just hold it up for you.
Speaker 2:Here's one right here. This is an actual physical copy of Dylan's book. It's called Car Detailing San Antonio. To my knowledge, I don't know other than Dylan. I don't know anyone who's specifically written a detailing book specifically for the area that they're servicing. So let's go back to modeling other businesses. This comes from my keynote speaking business. This comes from the keynote speaking industry where to be a leading authority in something people see you as a leading authority and having more credibility when you have a and you've written a book, you know, with the ISBN number and everything else in there. That is one example of how we model what's working well in another, in this case, industry, but really it's speaking, and how do we model that for the detailing business? Well, the book.
Speaker 2:So go back to these, these pricing options. Right, you give someone 10 options. It's very confusing Now how we modeled our pricing. We have like three and think about this. It comes from well, like, straight up, like I'm a fast food junkie Some of you know that already and you kind of laugh over there in the chat. I see that. But like Taco Bell, like I just love Taco Bell. But now, up until about four or five years ago, there used to be three choices when you went to a fast food restaurant. And if you want, you can type them in because you know what they are already. But go ahead and give me some engagement over there in the chat. Yep, you got it right, there you go.
Speaker 2:John says small, medium, large, right, three choices Small, medium, large. So your packages for your detailing business small, medium, large, or, in this case you know, a gold, a silver and a bronze as an example, or platinum, gold, silver, whatever you come up with. But there should be three of them. And in most cases, if you do the research and marketing and you look at how people choose things small, medium and large. I don't want the small, that's too small. I don't want the small, that's too small. I don't want the large, that's too big. I'll just go with the medium. So if you do decide to go with option B, which is giving those packages what you get, you're going to have three of them. And then also I would have sort of the middle one and I would put most popular and that should be the one that probably is the most profitable for you as well. Again, you guys know I'm known as America's chief profit officer whenever I go out and speak, and it's not just about revenue, revenue is important, but really profit is the most important component of your business. So, small, medium, large packages you're only going to have three, you're not going to have 10. Make it easy for the customer to choose. That's option B.
Speaker 2:Back to the question. Okay, some of you are just jumping in here. The question was what is the best pricing strategy for my auto detailing packages? I just covered option B and that was in terms of small, medium and large. Don't give them too many packages. Give them three choices.
Speaker 2:Okay, now option A, which is what we choose here at the Affluent Holospaw, is we don't have set prices. As far as now, we have set prices for packages, but what we don't do is we don't just quote somebody on the phone hey, it's so-and-so, can I get a quote for a fill-in-the-blank? We push people and we give them. We actually do two or sometimes three I'll call them closes to close them into a consultation. We want to physically show up at their residence, we want to physically show up at their medical office building or whatever, and we want to have a consultation with them before we quote a price. So, again, option B put the prices on your website, social media page, whatever you decide A, b and C, here's what you get. Here's the prices. Boom. The challenge, with that in our mind and based on my decades of marketing and sales, is you're letting people decide off of a page. Oh, I'm just going to shop for price. So they'll look at your price and then they'll call three other detailers and they'll pick the lowest price.
Speaker 2:In our business, the affluent again affluent auto spa, we tend to detract those type of people based on the messaging and how we word things and our videos and some of the other components. As a matter of fact, there's another thing I talked about yesterday on the call. We use this, what I'll call a luxury, exotic car detailing treatment voucher. Okay, and this is what this is for. I'm going to read it to you again this certificate entitles you to one complimentary luxury exotic car detailing treatment, exclusive one-time offer $247 value.
Speaker 2:Now, again, I'm not judging anyone. I'm not that type of person. Those of you that are in the coaching program know that. But I will say, from a marketing perspective, we're clearly saying that we're looking for luxury and exotic car vehicle owners. Ok, we're not saying again, no disrespect. We're not saying like minivans with Cheetos and a baby seat in the back in the car is a disaster. We're actually calling out who we're looking for and then also on the back you could see well, you may not see.
Speaker 2:By the way, you can go to bigmoneydetailercom. Bigmoneydetailercom and a lot of the things I talk about on these live Q&A calls, a lot of stuff I talk about in webinars and when I do my live presentations I put those resources out there. So go to bigmoneydetailercom. There's a buffet, the whole buffet of different things that you can look at to really help grow your business. So back to option A on this pricing. Option B here's your prices. Go pick small, medium, large. Boom, we go down the consultation route.
Speaker 2:This is another example of why it's a benefit to work with me, because what I've done is I've taken the dentist and physician practice of marketing. If you think about that, last time you were sick, last time you were in need of a dentist as an example, do you just walk in the door and they say, ok, I'm going to, I'm going to drill tooth number 10 and I'm going to take care of it for you. No, that they're actually. That's treating you already. It's the same thing with your detailing business. When you give someone basically A, b and C as a choice and they go look at it, they're they're self-medicating, so to speak. They're picking something based on what they think they want right.
Speaker 2:The consultation model which is much more effective, going back to how dentists and doctors work, is you go in and the first thing they do is they have a conversation with you and they assess and diagnose your situation. How are you feeling? What's causing this? They're asking you a lot of questions. So in your detailing consultation it should be the same thing. What concerns do you have about your vehicle? How often do you get your vehicle washed? All those type of assessing and diagnosing type questions.
Speaker 2:You want to learn more about what their goals are. You want to learn more about how long they're going to have the car. Are they planning on selling the car soon? Just like a physician or a dentist does, they ask you a series of questions to help determine the best path of care. Same thing with your auto detailing consultations is you're going to assess, diagnose, have some conversations with the customer. Thanks for lighting up the chat. You guys are relating to this, which again, I appreciate you giving me some feedback here as we move forward. But you can relate to that Assess, diagnose and then, as the professional, qualified auto detailer, you now have the right to suggest the treatment, whatever the treatment happens to be. You've got to understand that your most valuable client, the person you really want to do business with, is the one who's most educated.
Speaker 2:I'm just going to read you a few of these chapters from Dylan's book how auto detailing may increase your resale value. How a do-it-yourself approach may damage your vehicle. What is advanced clay bar treatment, paint swirls versus no paint swirls? My favorite chapter and Dylan's favorite chapter is chapter 15. As a matter of fact, when we leave this book and have a conversation with someone, we actually put this sort of in there as a bookmark, and what they do is they go to that specific chapter. It is called are you ready? What is ceramic coating and why you should have it applied?
Speaker 2:Now, in a lot of cases, a potential customer doesn't even know what the heck ceramic coating is. So by having and again, if you want to do the book, we have a way to do that. Go to the website and hit that button that says you know, learn more about one of the most advanced marketing techniques. But for this call, I just want to kind of break it down for you. If you don't have a book, you could still have a section on your website that explains the benefits of ceramic coating. You don't have to go to the platinum option and have a full book. It's great, it works well, gives us a lot of referrals, but in your case, you can at least write an article about what ceramic coating is.
Speaker 2:So back to option A, why consultations are important Because you assess, you diagnose and then you've earned the right to suggest treatment, not for the patient in this case, but you have earned the right to suggest a treatment for their vehicle. As a matter of fact, we don't call them detailing packages, we call them treatment options. Again, modeling what works in other industries and what people are used to, and modeling what works in other industries and what people are used to. So to put a bow on this first question that we're covering today is you know what is the best pricing strategy for my auto detailing packages? Again, two options. Option B small, medium, large. Let them pick, let them decide. The downside of that is you don't even like get their contact information. They're judging you, they're judging their decision based on some words on the page right, or if you have it printed out physically. They're judging you off of that Option A, which, again remember, I can go either way. Here we chose at Fluent Aller Spa to go down the consultation route for the reasons that I just described. So hopefully that helps.
Speaker 2:The last thing you might be thinking let's see, yeah, ok. So yeah, how's that compared to my local market? I don't know. I mean, you should probably be a secret shopper or have someone call around to the other local top detailing companies in your area. Well, there's a lot of. I could spend another 10 minutes on this, but I'm going to give you the summary so I can get to the next question. I could spend another 10 minutes on this, but I'm going to give you the summary so I can get to the next question. You should always secret shop.
Speaker 2:You or somebody in your organization or maybe a friend of yours should call and see how the other companies handle a phone call. As an example you call a company. How do they answer the phone? You know, is it Joe's detailing or is it Joe's detailing? How can I put a smile on your face today? I just made that up just to give you an extreme example. But how are they answering the phone? And then, how are they answering your questions? How are they addressing pricing concerns? You should learn from others in your local market.
Speaker 2:The other benefit of that going to the second part of this question is how should you price locally? Well, you don't want to be the lowest price person. You don't want like uh dylan doesn't mind if I tell the story, but when he first started uh, thinking about starting his detailing business, I'm like let's brainstorm some netness man, let's what do you got? And a couple of them were um, let's just say they need an area of improvement. It was, they needed an area of improvement and it was the name Dillon's Discount Detailing.
Speaker 2:Dillon's Discount Detailing 3Ds is going to attract what type of people? People that want a discount. In my many years of dealing with clients from multibillion dollar companies to startup entrepreneurs, it's much easier to deal with affluent people, people that again just talking marketing here that have a lot of disposable income. They have extra money, right? Somebody who's going to use Dylan's discount detailing is probably going to haggle you on price, no matter how well you do, they're never going to be satisfied with the result that you gave them, versus somebody who's driving a Lamborghini or a Ferrari who is not as concerned. Not as concerned or in some cases actually in most cases not concerned about price at all. They're more concerned about the value that we deliver. They're always going to be happy with the vehicle and the awesome work that you do. So that's the decision you have to make as far as the pricing goes.
Speaker 2:But I would secret shop, I would call some of the local detailing companies in your area and see where you fit on the scale. Are you on the lower end of the pricing? Are you in the middle range? Are you on the higher end of the pricing? As a matter of fact, we're on the higher end. But if you go to again Dylan's site, affluenthullespotcom, you'll see how we address that. And we're pretty direct and say look, if you're we don't say it exactly this way, but you'll see it basically says you know, if you want a discount and you want subpar service, we're probably not the right company for you.
Speaker 2:We just sort of laid out in a very graceful way to let them know that they should probably go somewhere else. Ok, let's see if we have going to go for another. I don't know five minutes here today. Try to keep these tight. Again, if you have any questions, hit that little button that says raise your hand or request to speak, I think it says, and then I'll unmute you and you can jump in and I'll be happy to have a conversation with you. And then again, just in the chat, a couple of things didn't think about how my detailing business could relate to a dentist office. Well, just let me finish that conversation with you real quick.
Speaker 2:So this is our referral box. This comes from the dental industry. Like if you're a patient first time they give you a box like this. It has like floss and a tooth, a toothbrush and toothpaste and all kinds of cool stuff in it like that. So because I've worked with dentists in the past, I've modeled what they did. And what we did is we created a gift referral I should say introduction. My bad, we call this a gift introduction box and what it's designed to do is it has all kinds of goodies in it. It has still a six-page brochure, it has the program I just told you about earlier, it's got a refrigerator magnet. It's got poker chips, business cards and, of course, a copy of his book would also go in here.
Speaker 2:That I already showed you during the Q&A call today and the reason we have that together is it makes it very easy for a satisfied client to recommend and introduce Dylan to others. So, as an example, when he's finished with a vehicle, let's say, and comes out, does a quality check, everybody's happy, boom. He says hey, you know what, mary, I'd love to give you a gift box. In here You'll find a few things. He kind of walks them through real quick, moves on to the next client and then because Mary I think it was Mary I said Mary, mary's neighbors are coming over looking at her Mercedes and say, man, it looks really good, who did it for you? And now she's got probably I think there's seven different components in that box. She can take a poker chip, a business card, a refresh magnet. She can give a copy of the Dylan's book if she wants to that potential client and it's lather rinse repeat for us and again works well for us. If you want to learn more about that, you can go to the homepage bigmoneydetailercom and there should be a big icon there that says referral accelerator. You can check out the referral accelerator and how we use all that marketing material.
Speaker 2:Okay, let's get one more question in here before we close out for today. And again, if you have anything, just stick it in the chat. Thanks for all the feedback. And again, maybe some of you are a little shy this morning and don't want to put your hand up, and that's okay. I've got plenty of questions that y'all sent me before the call today. All right, let's see where we're going to go next here.
Speaker 2:Okay, this is number seven. It says how do I set up a recurring maintenance plan or membership program? First off, if you don't have one, you are missing out on one of the biggest revenue opportunities and one of the best ways to retain keyword, retain your current clients. And the last thing is, it's the one of many ways, of course, but in this case it's one way to generate recurring revenue while you sleep. It's funny because I think it was last week.
Speaker 2:We had some challenging weather here in San Antonio, so Dylan, because he does mobile, couldn't do a lot of the jobs because it was raining, but guess what? I still saw the notifications coming in for $197, $197, $197 for those folks who are on the monthly. We call it the VIP maintenance program. Again, you can check it out over at avlunalspacom. But it's good to see that when you're not actually working that there's still money coming in monthly. So every month that gets charged to their credit card. The VIP maintenance program it's $197 a month. And easy math let's do easy math we get 10 of those at $197. I don't trust my brain because I'm not good at math, but I do have my trusty calculator. I'm going to take $197 times 10 clients. How would you like to be generating an extra $1,970 a month just for fun? Divide that by 30 days. How would you like to be generating an extra $65 a day by having 10 people on your maintenance program?
Speaker 2:Back to the question how do I set up a recurring maintenance plan or membership program? Well, first one, just make sure you understand the dollar impact of that. It's significant. Use that same number and say when you get to 100 clients at $197 a month, how's that change your world? What would you do with the extra money? How would you do more fun stuff with your family and all the other cool stuff that comes with that?
Speaker 2:So how do you set it up? Basically is you just need to put pen to paper. You need to say this is what I'm going to deliver for you on the monthly program and here's the price. And I know that sounds simple, but that's where you start. You start with a pen and paper and you sketch it out and say this is what I'm going to deliver, and then you could basically take that information and you put it to your website. We actually have a whole video that explains it.
Speaker 2:So, after Dylan does a great job with his team excuse me, on a vehicle, it goes something like this and I'll get you the link here in a minute, but it goes something like this. Hey Mary, I do love your vehicle. Glad everything went well. As a matter of fact, you earned one free month in our monthly VIP maintenance program and he leaves. I don't have one in front of me and, quite honestly, I'm not going to go to the marketing closet and get one.
Speaker 2:It looks like this it's basically a certificate that says you've earned one free month and there's a QR code on it. They scan the QR code, the customer goes to the site. They put in their information. Yes, they actually put their credit card information in as well and put in their information. Yes, they actually put their credit card information in as well. And then what happens is we get them on the schedule right After the first service. They love it. It's like this is great. I want to continue. It automatically charges the card $197 a month, for month after month after month after month.
Speaker 2:I believe that is affluentautospotcom slash VIP. Let me just check the other window here real quick. I'm just going to make sure I give you guys the right thing. And so if you go to affluentautospotcom slash VIP I think it's VIP, let's see, yes. So if you go to, let's see here if I could do this for you guys let's share the screen real quick. It's this right here. Share there you go.
Speaker 2:So if you go to affluentautospotcom slash VIPMO, again, what we do first is we hand them that voucher. They come to this site, you earn one free month. Here's a video right here that explains the process, how it works. And down here they have the ability to move forward. So you can sign up right now. Right now you can sign up at the annual retail rate or you can just do monthly right here for $197. So we are good to go and that's how we basically promote the maintenance program to everyone. We give them that voucher first and then, after the voucher, then we send them to the website and they take care of it. So with that, I think I'm going to shut it down for today. Again, the questions we didn't get to. I'll just carry those over to our next live Q&A call and I will make sure that we cover those. But until next time, I'm Davey Tyburski, the founder of Big Money Detailer, also known as America's Chief Profit Officer and proud father of Dylan Tyburski of the Affluent Auto Spa. I will chat with you real soon, bye-bye.
