
Big Money Detailer
We show highly motivated auto detailers how to earn more so you can serve more! You will discover how to increase your sales revenue, improve your cash flow, and boost your bottom line in your car detailing business.
We keep most of our podcasts around 15 to 25 minutes because your time suitcase is already pretty full, right? This podcast delivers real world, actionable strategies and techniques that work right here on planet earth, no theories or concepts!
Be sure to check out even more profit building strategies and techniques at our website!
Big Money Detailer
Soap, Schedule, Success: The Detailer's Guide to Juggling Multiple Cars
Ever feel like you're drowning in detailing projects with no clear system to manage them all? You're not alone. Managing multiple auto detailing jobs requires more than just hustle—it demands strategic thinking and proven systems.
We've discovered that effective project management begins with proper categorization. Breaking jobs into quick services, standard detailing, and intensive deep cleans provides immediate clarity about scope and time requirements. This foundation allows for realistic scheduling with those crucial buffer zones that save you when a "two-hour job" unexpectedly becomes three.
Technology has transformed how we operate. Tools like Urable.com handle everything from scheduling to client communication, freeing you to focus on what matters—delivering exceptional detailing work. Coupled with transparent client updates and feedback collection, these systems build the trust that keeps customers returning and referring.
The game-changer for our business has been implementing Standard Operating Procedures. As we often say, "The amount of stress you feel is in direct correlation to the lack of systems you have in place." Our documented SOPs ensure consistency while batch processing similar tasks dramatically improves workflow efficiency. Rather than constantly shifting contexts between different job types, we group similar work—completing all interiors in one session, for example—creating momentum that makes the day fly by.
Perhaps most importantly, we've learned that sustainable success requires preventing burnout. Auto detailing demands physical stamina and mental focus. Building in short breaks, recognizing fatigue signals, and maintaining interests outside of work aren't luxuries—they're essential business strategies that keep you performing at your best.
Ready to transform how you manage your detailing projects? Visit BigMoneyDetailer.com for more resources designed to help you earn more so you can serve more. What system will you implement first to streamline your detailing business?
INTRO
Your host is Davy Tyburski, America’s Chief Profit Officer® and Founder BigMoneyDetailer.com.
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OUTRO
Congratulations and thank you for joining us for this episode! Discover even more strategies and tips on how to increase your detailing sales revenue, improve your cash flow and boost your bottom line, go to BigMoneyDetailer.com right now!
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Hey, big Money Detailer, Welcome to the show. If you're new here, thanks for joining us. We intentionally keep most of our podcasts around 15 minutes or so, because your time suitcase is pretty full right. We give you real-world, actionable strategies and techniques for your detailing business that work right here on planet Earth. No theories or concepts Besides what you're about to hear. Be sure to check out BigMoneyDetailercom, because we are always posting new training resources that show you how to earn more so you can serve more.
Speaker 0:Today, we are diving into time management hacks balancing multiple auto detailing projects. When we first started juggling multiple auto detailing projects, we quickly learned that not all jobs are created equal. Some clients need a quick wash, while others may be booking an entire detailing session that includes waxing and upholstery cleaning. Understanding the scope of each project is key to managing our time efficiently. We usually break down our tasks into categories quick jobs, standard detailing and intensive deep cleans. This not only helps us grasp what needs to be done, but also allows us to allocate our time more effectively. This clear structure keeps us from feeling overwhelmed, especially on busy days. Additionally, we make it a habit to communicate with clients up front. Knowing their expectations ahead of time allows us to prioritize tasks according to their urgency. It's a win-win. They love the clarity and we save precious time.
Speaker 0:After we've outlined our projects, we jump into scheduling. Our calendar quickly turns into our best friend. We prefer to use a blend of digital tools and good old-fashioned pen and paper. This combo helps us visualize the day and stick to it. We block out specific times for each job, making sure to include buffer zones. Things can come up and sometimes a job that should take two hours might take three. Those buffer zones are lifesavers, giving us room to breathe and making sure we're not stressing over the next appointment. Having a set schedule also helps our clients know exactly when to expect their vehicle to be ready. We've noticed that this professionalism builds trust, which keeps clients coming back and let's be real, happy clients usually result in good word-of-mouth referrals.
Speaker 0:We leaned heavily on tech when it came to managing multiple projects. There are tons of apps out there designed specifically for service-based result in good word-of-mouth referrals. We leaned heavily on tech when it came to managing multiple projects. There are tons of apps out there designed specifically for service-based businesses. Tools that allow us to track jobs, send reminders and even invoice clients have changed the game for us, for instance, we utilize the top auto-detailing business system. You're Able, it does everything we need to be successful Quoting and invoicing, automated messaging, payment processing, mapping and routing, online booking. It has an awesome workflow creator, a scheduling system. You can even do video and photo inspections. We highly recommend you check them out at U, as in Uniform R, as in Romeo A, as in Alpha B, as in Bravo L, as in Lima E, as in Echocom. Their system ensures we have everything lined up, from the products needed to the time allotted for each vehicle. We can even share snippets of these plans with clients if they're curious.
Speaker 0:Beyond apps, we also invest in the right equipment that saves us time on detailing. Whether it's a powerful vacuum or high-quality waxes that cut back on application time, good tools are worth their weight. We've found that keeping our clients in the loop is super important. When they know what's happening with their vehicle, they feel more involved and valued. So we make it a point to send short updates throughout the detailing process. This doesn't mean we have to call every client or zap them a message at every step. Instead, we like to send a quick text when we start and finish, letting them know their car is in good hands. It's a simple gesture that builds rapport and keeps our reputation solid.
Speaker 0:Sometimes mid-job changes or additional issues arise. Being upfront about any potential problems can save us from future misunderstandings. Feedback has been our compass in shaping our detailing business. After every job, we ask for a review or a little note about their experience. It's sometimes nerve-wracking, but we've learned to take it gracefully. Good or bad, positive feedback is awesome for motivation. Negative feedback, while tough to hear, provides us with the insights to improve. Plus, we found that showing clients that we genuinely care about their thoughts makes them more likely to come back for future services. And let's not forget the power of testimonials. Happy clients are often willing to share their experiences publicly, which helps us attract new business.
Speaker 0:Not every day is perfect. While we try our best, sometimes things just go wrong, whether it's a missed deadline or an unexpected challenge. We've had our fair share of tough conversations with clients and, we won't lie, they can be really hard. The trick for us, it's all about approaching these situations with honesty and empathy. We find that when we own up to any mistakes early on, it diffuses tension and shows our clients that we care. It's also essential to present potential solutions. Clients appreciate when we not only acknowledge issues but also come prepared with how to make it right. Just like that, what could be a negative experience can turn into a positive outcome.
Speaker 0:Time management is all about getting the most done with the least amount of stress. For us, one of our biggest time savers has been creating Standard Operating Procedures SOPs. This reminds me in my keynote presentations I always mention this quote the amount of stress you feel in your personal life and your business is in direct correlation to the lack of systems you have in place. These clearly defined steps for each detailing service keep everything on point. By following a set checklist for every type of job, we ensure no details get overlooked. This standardization means we can train new team members faster and provide a consistent experience for clients every single time. And let's be real having a clear procedure reduces the chances of errors. This isn't just a win for us, but also boosts client satisfaction when they see the level of quality delivered every time.
Speaker 0:Batch processing has been a game changer for us. Instead of switching between detailed tasks throughout the day, we focus on similar tasks in one go. For instance, we might decide to organize all our interior cleaning in the morning and then wash all the cars in the afternoon. By grouping tasks, we find we're not constantly shifting our mindset, allowing us to work more efficiently without interruptions. Plus, we can measure how long a specific type of job takes, which helps us with future scheduling. There's also something satisfying measure how long a specific type of job takes, which helps us with future scheduling. There's also something satisfying about checking off a whole batch of tasks at once. If we have four interiors to do, completing them in one stretch boosts our momentum and makes the day fly by.
Speaker 0:Every detailing project teaches us something new. It's important to look back and assess what went well, what didn't, and how we can continuously raise the bar for future work. We're firm believers in Kaizen, the philosophy of continuous improvement. We regularly set aside time to reflect on our processes and gather feedback from clients. This helps us identify areas for improvement and pivot if necessary. If there's a step in our process that seems to take too long, we'll analyze what we can do differently. Remember, the more efficient we become, the more projects we can take on. That means more income and happier clients, which is what it's all about. Right? Let's be real.
Speaker 0:Auto detailing can be a physically demanding gig. It's easy to fall into a pattern of working tirelessly and forgetting to take care of ourselves in the process. But we've learned to recognize the signs of burnout and trust us that knowledge is power. When we notice fatigue setting in or find it hard to focus, we take that as a cue to slow down. Working long hours can lead to mistakes and nobody wants to deal with that. Our motto is better to take a break and come back with a clear mind. Self-awareness has helped us strike a balance between work and personal time, ensuring that we can bring our A game to every project without sacrificing our health.
Speaker 0:We like to incorporate small breaks throughout our day, whether it's a five minute stretch or a quick walk. These mini breaks keep us refreshed. We found that stepping away boosts our energy and enhances our overall mood. Sometimes we even use breaks to connect with other detailers or friends in the industry. This not only helps us re-energize, but also adds a bit of social interaction to our day. It's easy to feel isolated when working solo, so these chats keep us in the loop and feeling connected. Every few hours, we set a timer to remind ourselves to take that breather. It may feel silly, but trust us, it's a small habit that has made a world of difference in our productivity.
Speaker 0:No matter how busy we get, we make it a point to engage in hobbies that, whether it's hitting the gym, painting or cooking, these activities help recharge our spirit. They serve as a great reminder that there's life beyond work. We find that having these distractions helps us return to our job with renewed energy and creativity, allowing us to think outside the box in our detailing. Plus, investing in ourselves makes us more motivated to tackle our responsibilities. So often, many detailers, just like you, feel the pressure to focus exclusively on work. But life is about balance. Engaging in enjoyable hobbies keeps us excited about our work and prevents burnout.
Speaker 0:So let's review with these frequently asked questions. One, what are some effective ways to prioritize our detailing projects? Start by understanding the scope of each project, create a schedule and utilize tools to keep track of tasks. Grouping similar tasks can also enhance your efficiency. 2. How can we maintain better communication with our clients? Regular updates, encouraging feedback and having honest conversations, especially during tough situations, can significantly improve communication with clients. 3. What tools do you recommend for time management and auto-detailing? There are several project management apps and scheduling tools designed for service-based businesses. We suggest starting with what feels most comfortable, whether it's a digital app or a physical planner.
Speaker 0:4. How do we know if we're experiencing burnout? Symptoms of burnout include physical fatigue, lack of concentration and feeling overwhelmed. If you notice these signs, it may be time to take a break or adjust your workload. Five why is self-care important? For someone in the detailing business, self-care ensures that we maintain our physical and mental health. When we feel good, we work better, which translates into high-quality service for our clients. So that's it for now. Go out there and earn more so you can serve more. Until next time, I'm Davey Tyburski, founder of BigMoneyDetailercom and also known as America's Chief Profit Officer, signing off.